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Posted Date

10-01-19

Location

Southington, CT

Department

Winterberry

Function

Administrative

The role of the department’s Administrative Assistant is to be the primary contact for the customer. As well as being responsible for managing multiple tasks in a fast-paced environment.

Job Duties

  • Surveys and assesses clients needs; communicate and populate into CRM.
  • Fielding client calls to appropriate person within department.
  • Be the liaison between client and Operations Team and maintain professional relationship with the team.
  • Ability to manage multiple tasks during seasonal times of the year.
  • Disseminate info to Operations, Marketing, and Management. Put time frame goal on activities.
  • Qualifying sales leads.
  • Site inspection quality control standards; educate and train staff in proper cultural practices.
  • Understand and maintain job costing reporting, expense sheets, time sheets.
  • Update department trackers using Excel or other software.
  • Manage billing and collection from clients on a consistent basis.
  • Coordinate and help facilitate special events and trade shows for department.
  • Data entry utilizing Company accounting software.
  • Grasp technology, office software, CRM software and leadership, routing software, smart phone, tablets.
  • Professional development, Certifications, continually grows; personal development; read books, publications.

Requirements

  • Minimum of 1+ years of related experience in the landscape construction industry – both commercial and residential.
  • Strong oral and written communication skills.
  • Ability to adjust working schedule on short notice or to accommodate current projects.
  • Ability to work in a fast-paced, action-oriented environment.
  • Highly organized and detail-oriented, yet flexible to adjust to changing demands.
  • Projects a positive and professional image.
  • Client service oriented and able to provide explanation and adjust to the needs of the client.
  • Proficient in MS Office, other industry-specific applications, and mobile technology.